Service Administrator
Key Details
Location: To be agreed
Hours: Part-time, 30 hours per week, Monday - Friday
Salary: $58,000 per annum, pro rata for 0.75 FTE role is $43,500.
Eligibility: Applicants for this position must have the legal right to work in NZ and consent to undergo a NZ Police Vetting Process
About the role | Mō te tūnga
We are looking for a passionate and dedicated Service Administrator to join our widespread, but connected teams in the Canterbury/Southern & Central/Eastern districts. The role, based in a Christchurch Police station, is to help support District Managers, ensuring efficient service delivery and coordination across the district to achieve organisational outcomes.
Your day-to-day could look like:
- Providing administration support to District Manager as required, to support the effective operation of the district.
- Accurately entering referrals, missing information, and direct victim contacts into the case management system, in line with organisational best practices.
- Assisting with completing VAS applications, including engaging directly with victims to organise travel or clarify information, and accurately record this into the case management system.
- Support new employee inductions by coordinating logistics, such as swipe tags, desks and other essentials.
- Providing resources to victims via letters, emails, or other appropriate methods as required.
- Assisting with organising meetings, including taking minutes, booking venues, and travel when required.
Benefits
- Great team culture in an organisation that has a wellbeing-first approach
- A flexible working policy with flexible start and end times, and an optional working from home day
- One gifted leave day a year; a Manaaki Tāngata day
- Variety of learning and development opportunities across the organisation
About you | Mōu
We’re looking for someone who is compassionate, culturally aware, and ready to step up to make a difference.
- Energetic and motivated to provide quality support
- Can connect with people from diverse backgrounds with empathy and respect
- Thrives under pressure and has strong problem-solving skills
- Team player who can also work independently
- Strong attention to detail and accurate data inputting
- Excellent written and verbal communication skills
We’re committed to building equitable and inclusive environments where everyone feels valued and supported. We want our organisation to represent the diversity that makes up New Zealand so we can better serve our clients and the people of Aotearoa.
Apply now!
Please include a CV and Cover Letter in your application.
Applications close: 5pm Tuesday 2nd September 2025.
