Team Leader - Service Delivery
Key Details Location: Wellington Central Police Station
Salary: $80,115 gross per annum
Hours: Full-time, 40 hours per week, Monday - Friday
Eligibility: Applicants for this position must have the legal right to work in NZ and consent to undergo a NZ Police Vetting Process
About Our Organisation
At Manaaki Tāngata - Victim Support, our mission is clear: to strengthen the mana and well-being of individuals affected by crime across Aotearoa New Zealand. By joining our team, you'll play a vital role in creating meaningful change in the lives of those who need it most.
About the role | Mō te tūnga
Based in the Wellington Central Police Station, you’ll be providing leadership and support to your team of 3 Support Workers to our clients in the wider Wellington District.
Day to day, you will:
- Build and maintain healthy and productive relationships with local stakeholders as the face of Manaaki Tāngata Victim Support
- Lead and support your team, providing day-to-day direction
- Debrief and coach the team regularly
- Oversee case management with a focused client-centred approach
Benefits
- Great team culture in an organisation that prioritises wellbeing
- A flexible working policy with flexible start and end times, and an optional working from home day
- One gifted leave day a year; a Manaaki Tāngata day
- Variety of learning and development opportunities across the organisation
About you | Mōu
We're looking for an excellent communicator with exceptional interpersonal skills and previous leadership experience to nurture and grow your people.
- Energetic and motivated to provide quality support and leadership
- Thrives under pressure and has strong problem-solving and organisational skills
- Team player who can also work independently
- Coaching skills and experience will be an advantage
Apply now! Please include a CV and Cover Letter in your application. Applications close: Wednesday 25 November 2026
