VAS Administrator
Key Details
Salary: $63,000 gross per annum
Hours: Full time, Monday to Friday
About Our Organisation
At Manaaki Tāngata - Victim Support, our mission is clear: to strengthen the mana and well-being of individuals affected by crime and traumatic events across Aotearoa New Zealand. By joining our team, you'll play a vital role in creating meaningful change in the lives of those who need it most.
About the role | Mō te tūnga
The Victim Assistance Scheme (VAS) helps victims of serious crime in New Zealand to cover some of the costs related to the crime, the justice process, and recovery. The VAS Administrator role is key to ensuring the facilitation and coordination of VAS.
This role is based in our National Office in Wellington, and the core responsibilities include:
- Accurate and timely processing and review of VAS applications, payments, and expenditure
- Collaboration within the Victim Support team and with external stakeholders to ensure a seamless delivery of VAS and counseling for victims
- Participate in the development of procedures to contribute to the smooth administration of VAS
- Assist with the development and implementation of any future VAS changes or initiatives.
About you | Mōu
We’re looking for an amazing admin with the following:
- Demonstrated ability to self-manage and to practice self-care strategies, ability to respond to complex and pressured situations, resilience with a sense of humour and well-developed time management skills.
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Impeccable ethical standards
- Personal resilience (subject matter in the database relates to serious crime)
- Excellent problem-solving skills
- Strong Microsoft Office skills, including Excel
Benefits
- Great team culture in an organisation that has a wellbeing first approach
- Great flexible working policy with flexible start and end times, and an optional working from home day
- One gifted leave day a year, called Manaaki Tāngata day
- Variety of learning and development opportunities across the organisation
Apply Now!
Don't miss your chance and apply now! Applications will close 27 July 2026 but interviews and appointments may be arranged as applications come in.
If you have any questions about the role or the application process, please reach out to HR@victimsupport.org.nz .
Please note that applicants must have NZ residency or a valid NZ work visa. You will be required to undergo vetting by the NZ Police.